Refund & Exchange

The 3 step professional Brazilian Blowout Keratin Thermal Treatment service kits, hair care tools, and hair products are deemed as non-returnable and non-refundable personal beauty items that are not resellable. If your product was not received in the condition which it was shipped, please email a photo of the damaged goods and a copy of the reciept to  We strive to give customers quality products and service and will do our best to rectify the challenge.

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